FAQS!

How do I track my order?

We send a confirmation email after every order, each email includes a link to your confirmation page. Your confirmation page will have your tracking information once your order has shipped.

There's nothing there?

It's possible your order has not shipped yet, you can call or email us to find out exactly when your order will ship.

What is your Return Policy?

Our Return Policy can be found here.

What if the item doesn't fit?

Our Return Policy allows for returns/exchanges within 10 business days, shipping costs will be at the purchasers expense. We urge you to use our Size Charts and/or Contact Us if you are unsure about sizing.

How do I know my information is safe when placing an order?

Our Privacy Policy is listed here. We will not contact you about anything other then your order. All information collected will be kept confidential. We will not and Can not sell your information ever.

What does Express 1-2 days and Ground 5-7 days mean?

We offer these two shipping options during checkout, it is regarding how your item will ship once it leaves our facility. Item availability is listed on most item pages, if availability is not listed you can Contact Us via e-mail or phone at info@earthbabyclothes.com or 877.283.1566.

I just called twice in a row and there is no answer!?

Please be patient, we are a small operation and are probably on the phone assisting other customers. We encourage you to leave a message and your call will be returned in a timely manner. The fastest way to contact us is via e-mail at info@earthbabyclothes.com.